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The Cider Press: ViaVoice For The Mac - Don't Throw Out Your Keyboard Just Yet...
by Don Engstrom

We really wanted to like IBM's ViaVoice. It is, after all, the only game in town for continuous dictation software on the Mac. Unfortunately, our experience with the program was a rocky one.

Installation/Setup: The installation and setup process, while time consuming, is well thought out. A setup assistant walks you through all of the steps right down to the proper placement of the headset and microphone. The step by step instructions are simple and clear, leaving little room for confusion. The bulk of the setup process is spent dictating several screens of text for ViaVoice to analyze. There are six excerpts to choose from, some short and some longer. After you have finished reading, ViaVoice sets out to analyze your voice. Be forewarned that this process takes a good stretch of time, especially if you have read more than one excerpt. Reading several excerpts will help improve accuracy. For our tests we read two excerpts, one long and one short.

We tested ViaVoice on several Macs including a G3/266 PowerBook, a G3/233 iMac and a 9500 with a 500MHz G3 upgrade installed. ViaVoice definitely needs a lot of processing power to stay happy. I would suggest 300MHz as a minimum rather than IBM's recommended 233MHz. On our souped up 9500/500MHz machine ViaVoice crunched through dictation with a minimal lag getting words to the screen.

Interface: ViaVoice's interface is definitely one of it's strengths. It is readily apparent that a lot of thought went into porting the product to the Mac OS. From setup to daily use, ViaVoice feels like a Mac program. The context sensitive "what can I say" window nearly eliminates the need for a printed manual. One complaint that other reviewers have voiced is that dictation must take place within ViaVoice's "SpeakPad" application. I don't find this arrangement particularly annoying in and of itself. ViaVoice lets you transfer you dictated text to several applications, Netscape, Outlook Express, AppleWorks etc. While these choices work well for me, they might not for others. Point in case is the hack over at ResExcellence site that lets you transfer dictated text to BBEdit. Perhaps the next revision could incorporate a plugin or applescript folder for supporting additional applications.

Usage - Claims & Reality: "You talk, it types" is IBM's catch phrase for ViaVoice. The key issue of course is how well the type matches your speech. When reading text from a printed source, ViaVoice's recognition hovered right around their 90% accuracy estimate. See dictation below for an example. While this arrangement makes it easy to test the accuracy of the software, it is probably not a common usage. We dictated several e-mail's and letters for print and noticed a real hit in accuracy. Some errors made sense, uncommon proper names for example, others were less forgivable. Saying "gray day" for example delivered "great eh," "grade a" etc. through repeated (and highly articulated) efforts at correction. Fortunately, correction can be done with voice commands and the correction window ViaVoice presents (shown below) usually contains the correct word you are after.

The following two sections represent what I would consider a "best case scenario" for ViaVoice in terms of getting accurate results. I selected a block of printed text (the first page from Roald Dahl's "Mathilda") to read that was free of any obscure words.

ViaVoice Dictation: It's a funny thing about mothers and fathers. Even when their own child is the most disgusting little blister you could ever imagine, this still think that he or she is wonderful.

Some parents, farther. They become so blinded by adoration to manage to convince themselves that child has qualities of genius. Call

Well there's nothing in very wrong with all this. It's the with the world. It is only when the parents began telling us about the brilliance of their own revolting offspring, that we start shouting, " the message Basin! Are going to be sick!"

Actual Text: It's a funny thing about mothers and fathers. Even when their own child is the most disgusting little blister you could ever imagine, they still think that he or she is wonderful.

Some parents go further. They become so blinded by adoration they manage to convince themselves their child has qualities of genius.

Well, there is nothing very wrong with all of this. It's the way of the world. It is only when the parents begin telling us about the brilliance of their own revolting offspring, that we start shouting, "Bring us a basin! We're going to be sick!"

Conclusions: ViaVoice is an impressive initial stab at bringing continuous speech recognition to the Mac and IBM should be commended on their quality port. Unfortunately, under normal usage ViaVoice's accuracy didn't live up to my expectations or IBM's claims. Hopefully this will improve in future versions.

Product: ViaVoice
Company: IBM
Hits: Excellent port to the Mac OS, accurate correction guesses, includes a quality headset, reasonable price.
Misses: Accuracy well below claims under typical use, slow performance on low end G3 machines, limited transfer options.
Rating: (5 possible)
Requirements:
- G3/233MHz or faster
- OS 8.5 or newer
- 48MB RAM
- 200MB available drive space

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